Shipping Policy

COVID-19 Update 


Due to events surrounding COVID-19, international shipping may take longer.


Shipping Carrier names and services


UNITED STATES:


DHL Express


USPS 

  • First Class Mail
  • Priority Mail
  • Priority Mail Express

INTERNATIONAL:



DHL Express

  • Worldwide

USPS

  • First Class Package International
  • Priority Mail Express International
  • Priority Mail International


Order Timeline and Process


I send each order out as soon as possible. I try my best to ship in 1-2 days from the day the order is made.  




U.S. : 


Please allow 4-10 days for delivery to all U.S. Addresses


International: 


International addresses may take 4 weeks or more.  

 


Missing and Stolen Mail, Incorrect Address


If your package went missing or stolen, please contact me at nattan.universe@gmail.com and I’ll see what we can do. In the event the order/package is stolen, please contact the local authorities to file a police report. 


Please double-check the shipping address when checking out. Orders sent back to me due to incorrect shipping information will be restocked in the shop. I will reach out to you via email so I can get an updated address.  New shipping labels can be purchased and the order will be re-processed.  

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